Cinderella Comfort – Electric incineration toilet

Frequently Asked Questions

Installation

Do you need a council permit to install an incineration toilet?


In April 2021 we had a ruling from the Auckland City Council that the Cinderella Incineration toilets do not need to be certified as the only by-product is ash.




What should be the clearance between roof and flue cap on a house?


600mm.




What is the maximum length of the flue?


5.5m, if straight. Bended 4.5m the bend is recommended 30 degrees (45 degress in instructions).




At what degree does the incineration occur?


550 -600 degrees Celsius. Cremation of a body takes place at 750 degrees.




Who can install the toilet?


The Comfort can be installed by a handy person. In the BOP we use GDC Builders who charge $250 per install.




What if the flue does not match the colour of my house?


The flue can be painted.




Does the toilet need to be secured to the floor?


No, it does not.





Operation

How much does it cost to run?


a) Based on NZ power pricing average, $.29 cents per kWh and one incineration from cold uses 1.41kWh the cost would be $0.40 cents per flush.
b) If the toilet is used while it is still hot it uses less power. For example, 3 consecutive flushes will use 2.72kWh (.90 kWh on average per flush) $0.26 cents per flush.




What do I clean it with?


No need to use harsh chemicals, the bowl/seat/outside of toilet can be cleaned with water or vinegar. Wet wipes can be used for an easy clean and incinerated after use.




Can you dispose of sanitary products?


If hygiene products are deposited into the toilet, they will burn with the next incineration cycle. Pure cotton products are okay, but sanitary liners containing plastic will potentially block up the catalytic converter.




When should the ash container be emptied?


The Toilet will indicate it needs to be emptied after 90 uses. Best practise would be for a 2 - 4 person household to empty the ash pan once per week, when doing the weekly cleaning.




Do you need to flush each time?


Yes, if the waste sits in the liner without ‘flushing’ the moisture from the waste will eventually soak through the liner and this would make the liner stick to the bowl. There is not a way to save on liners.




Do you need to separate urine and feces?


No all waste is incinerated.




Is it safe for children?


Yes, it has passed all tests required for safety.




When can the 2nd person use the toilet?


a) As soon as the first person has closed the lid and flushed the toilet, the 2nd person can use the toilet. The incineration process will pause when the lid is lifted and start again when flushed.
b) If more than 2 people use the toilet it would be good to leave it a few minutes between uses.




Can I touch the inside of the bowl during incineration?


When the lid is lifted the incineration will stop and the fan will keep running, meaning that the bowl will be warm to touch. But will not burn you.




Are there any smells in the bathroom?


No, the fan will remove all odours from the room.





Product Information

What is the bowl paper liner made from?


It’s made of bleached paper and wax coated. They adhere to Cinderella strict demands for quality, environmental factors and production methods. These bags are the result of many years development and are designed to ensure a long life for your Cinderella toilet and the need for service to a minimum.




What is the price of liners?


a) Box of liners $0.14 ($72.25 for 500 liners)
b) Carton of liners $0.08 ($200 for 2500 liners)




What is the price of a Cinderella Comfort electric Incineration toilet?


Cinderella comfort 240V complete kit: toilet, installation kit (flue kit), 500 bowl liners, liner holder and maintenance kit RRP $7990 includes GST. Freight additional will need to confirm based on your address.




Does the ash have germs in it?


The ash is completely sterile, no pathogen or bacterial/virus left behind. You can even use ythe ash to fertilise your garden.




How long will the fan run for?


From the time the lid is lifted, until the incineration has finished and the toilet has cooled down to ambient temperature (minimum 1 hour).




Where do I get the paper liners from?


ECOASH. As we appoint nationwide dealers, they will also stock liners.




How much water can you save per week by using a Cinderella?


450 litres for a household of 4 people.




How long does a burn take?


Normally 40 - 70 minutes normal time range. Plus a cooling down period.




Can you smell the burn on the outside of the house?


No, the catalytic converter removes odours.




Can the Cinderella be used in a semi-public application?


a) 3-5 people can use the toilet in an hour, any more people and the incineration chamber may overflow, as its capacity is 5 litres.
b) If the estimated number of users is 8-10 people per hour, 2 toilets would be needed.




Can you install these toilets in Air B&B homes?


Many Cinderella Comfort toilets have been installed in Air B&B homes but it’s important to note that the guests must be shown how to use the toilet. Any organic product can be used such as an apple or lemon when showing the function of the liner and how to flush the toilet.




Is there a warranty on the toilet?


A properly installed and maintained Cinderella incineration toilet is covered by a three year warranty.





Cinderella Freedom – Gas incineration toilet

Frequently Asked Questions

Installation

Do you need a council permit to install an incineration toilet?


In April 2021 we had a ruling from the Auckland City Council that the Cinderella Incineration toilets do not need to be certified as the only by-product is ash.




What should be the clearance between roof and flue cap on a house?


600mm.




What is the maximum length of the flue?


5.5m, if straight. Bended 4.5m the bend is recommended 30 degrees (45 degress in instructions).




At what degree does the incineration occur?


550 -600 degrees Celsius. Cremation of a body takes place at 750 degrees.




Who can install the toilet?


The Comfort can be installed by a handy person. In the BOP we use GDC Builders who charge $250 per install.




What if the flue does not match the colour of my house?


The flue can be painted.




Does the toilet need to be secured to the floor?


No, it does not.





Operation

How much does it cost to run?


a) Based on NZ power pricing average, $.29 cents per kWh and one incineration from cold uses 1.41kWh the cost would be $0.40 cents per flush.
b) If the toilet is used while it is still hot it uses less power. For example, 3 consecutive flushes will use 2.72kWh (.90 kWh on average per flush) $0.26 cents per flush.




What do I clean it with?


No need to use harsh chemicals, the bowl/seat/outside of toilet can be cleaned with water or vinegar. Wet wipes can be used for an easy clean and incinerated after use.




Can you dispose of sanitary products?


If hygiene products are deposited into the toilet, they will burn with the next incineration cycle. Pure cotton products are okay, but sanitary liners containing plastic will potentially block up the catalytic converter.




When should the ash container be emptied?


The Toilet will indicate it needs to be emptied after 90 uses. Best practise would be for a 2 - 4 person household to empty the ash pan once per week, when doing the weekly cleaning.




Do you need to flush each time?


Yes, if the waste sits in the liner without ‘flushing’ the moisture from the waste will eventually soak through the liner and this would make the liner stick to the bowl. There is not a way to save on liners.




Do you need to separate urine and feces?


No all waste is incinerated.




Is it safe for children?


Yes, it has passed all tests required for safety.




When can the 2nd person use the toilet?


a) As soon as the first person has closed the lid and flushed the toilet, the 2nd person can use the toilet. The incineration process will pause when the lid is lifted and start again when flushed.
b) If more than 2 people use the toilet it would be good to leave it a few minutes between uses.




Can I touch the inside of the bowl during incineration?


When the lid is lifted the incineration will stop and the fan will keep running, meaning that the bowl will be warm to touch. But will not burn you.




Are there any smells in the bathroom?


No, the fan will remove all odours from the room.





Product Information

What is the bowl paper liner made from?


It’s made of bleached paper and wax coated. They adhere to Cinderella strict demands for quality, environmental factors and production methods. These bags are the result of many years development and are designed to ensure a long life for your Cinderella toilet and the need for service to a minimum.




What is the price of liners?


a) Box of liners $0.14 ($72.25 for 500 liners)
b) Carton of liners $0.08 ($200 for 2500 liners)




What is the price of a Cinderella Comfort electric Incineration toilet?


Cinderella comfort 240V complete kit: toilet, installation kit (flue kit), 500 bowl liners, liner holder and maintenance kit RRP $7990 includes GST. Freight additional will need to confirm based on your address.




Does the ash have germs in it?


The ash is completely sterile, no pathogen or bacterial/virus left behind. You can even use ythe ash to fertilise your garden.




How long will the fan run for?


From the time the lid is lifted, until the incineration has finished and the toilet has cooled down to ambient temperature (minimum 1 hour).




Where do I get the paper liners from?


ECOASH. As we appoint nationwide dealers, they will also stock liners.




How much water can you save per week by using a Cinderella?


450 litres for a household of 4 people.




How long does a burn take?


Normally 40 - 70 minutes normal time range. Plus a cooling down period.




Can you smell the burn on the outside of the house?


No, the catalytic converter removes odours.




Can the Cinderella be used in a semi-public application?


a) 3-5 people can use the toilet in an hour, any more people and the incineration chamber may overflow, as its capacity is 5 litres.
b) If the estimated number of users is 8-10 people per hour, 2 toilets would be needed.




Can you install these toilets in Air B&B homes?


Many Cinderella Comfort toilets have been installed in Air B&B homes but it’s important to note that the guests must be shown how to use the toilet. Any organic product can be used such as an apple or lemon when showing the function of the liner and how to flush the toilet.




Is there a warranty on the toilet?


A properly installed and maintained Cinderella incineration toilet is covered by a three year warranty.





If you have any other questions or would like to purchase a Cinderella incineration toilet, please do not hesitate to contact Brian at ECOASH on 027 444 8941.