The information provided in this guide is intended as general troubleshooting guidance only to help identify and resolve common issues with your toilet. While every effort has been made to ensure the information is accurate, Ecoash accepts no responsibility for errors, omissions, or outcomes resulting from the use of this guide. Any troubleshooting steps are carried out at the customer’s own risk. If damage occurs to the toilet while attempting any checks or repairs, this may not be covered under warranty and any repair costs may be the responsibility of the customer.

If you are unsure about any step or the problem continues, please contact Ecoash support or a qualified service technician before proceeding.